AI communication of technology

 

The challenge Email, SMS, social media and other online services have become indispensable. We are all bombarded with messages, information and advertising. We are no longer masters of our perception and suffer from distraction – increasingly even while we sleep. so we are slipping into an agitated society, where we become more and more agitated about what we perceive. The anxiety is fed by the filter and echo bubbles we build around ourselves to cope with the chaos. The problem is that these provide one-way information, making interpersonal communication difficult in the analogue age and almost impossible in the digital age.

The goal to overcome this powerlessness in the digital age and to communicate successfully more successfully, we need to become more digitally fit. This digital fitness will be so important in the future because we are increasingly outsourcing communication to applications that work with artificial intelligence. Status quo AI has already found its way into communications in a variety of ways. Privately, we know it from voice assistants on smartphones.

AI is generally understood as the ability of machines to mimic or imitate human behavior. In the field of communications, cognitive AI, Generative AI that is capable of imitating human behavior, is most commonly used.

One of the greatest dangers is distortion of communication. Distortion is usually caused by a lack of information between the sender and receiver. No technology can help if the artificial intelligence only has one-way access to certain information.

Everyone knows an example of distorted communication from the analogue world. If I’m talking to my friend and he says something that hurts me, I might think he meant it. But in fact, he might not have meant it at all. Maybe he was just teasing me. Or maybe he wasn’t in a good mood himself, and I misinterpreted his words.

Another example of the distortion of communication in the digital world is the social networking site Facebook. On Facebook, people can create their own profile with all sorts of information about themselves, such as where they work, their favorite music or their political views. Other Facebook users can see this information and draw conclusions about the person. But people can also spread a lot of false information about themselves on Facebook, which can distort communication.

Digital communication is a process in which information is exchanged between many people. In a perfect world, these communication processes would run smoothly and without distortion. Unfortunately, the world is not perfect, and communication suffers from distortion.